Dental Associates

  • Dental Services Representative

    Job Locations US-WI-Green Bay
    Job ID
    Clinic Support
  • The Company

    At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides a career, not just a job, for our employees. We are a growing organization and continue to expand our footprint within Wisconsin. Dental Associates is a family owned company but with 14 clinics in Wisconsin we offer the stability of a large corporation and opportunity for growth.

    Company Perks

    • Opportunity for annual pay increases
    • On-the-job training, exposure and cross-training to all specialty areas
    • State-of-the-art technology
    • Team centric atmosphere
    • Paid holidays, vacation and sick time
    • Insurance: Medical, Vision, Life, Voluntary, Short and Long-Term Disability
    • Full Dental Coverage, no premiums
    • Advancement opportunities: 75% of current supervisors were promoted from within
    • Opportunities to transfer to different departments and clinics
    • Stable working hours
    • 401k company match, HSA, FSA and more!

    Responsibilities & Requirements

    Job Summary

    The Dental Services Representative will ensure a positive patient experience, serve as the initial point of contact for patients and coordinate administrative duties. This position also provides clinical support and backup coverage for the Dental Assistants.


    Responsibilities of the Dental Services Representative:

    • Establish rapport with patients by greeting them with a smile and maintaining a professional image in appearance and manner
    • Complete patient check-in and pre-registration
    • Introduce patient to clinical staff and escort patient to treatment area
    • Monitor Doctor and Hygienist timeliness and inform patient of any delays
    • Resolve patient concerns; answer or seek to find an answer to patient inquiries
    • Collect treatment fees due from patient and document date-of-service payments
    • Update patient accounts on an on-going basis
    • Provide coverage for Dental Technician to account for absences and assist during high volume periods
    • Receive, distribute, and stock dental supplies
    • Sterilization of instruments
    • Disposal of used supplies, waste, and hazardous materials in the proper containers
    • Properly disinfecting operatory upon request

    Requirements for the Dental Services Representative:

    • Associate’s degree preferred
    • Preferred minimum of 2 years in the dental field
    • Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation, and tone to enhance understanding
    • Competent in dental terminology and procedures


    If you’re ready for an exciting, stable career with a growing company apply today!


    Get to know Dental Associates

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