Dental Associates

Accounts Receivable - Dental

Job Locations US-WI-Wauwatosa
Job ID
Corporate Office

Company Perks


In addition to an excellent compensation package, we offer our employees a comprehensive benefits package that includes the following:

  • Opportunity for annual pay increases 
  • Bonus opportunities 
  • Health insurance
  • Dental insurance
  • Life insurance
  • Vision Insurance 
  • Health savings and flexible spending account options
  • Disability coverage
  • 401k plan 
  • Paid time off, including paid holidays 
  • Staff member discount programs


The Company


Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned group dental practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth. We also invest in our talented team members through continuing education and other development opportunities.


Our team provides comprehensive support to each of our clinics throughout Wisconsin to deliver the affordable, quality care that our patients have come to expect. You will enjoy working with a small collegial team, though still benefitting from the perks of being an employee of an established company with nearly 850 employees total.


Responsibilities & Requirements


The Accounts Receivables Representative is an integral part of the Patient Financial Services department that supports Dental Associates’ many clinics. The role is responsible for following up with insurance regarding claim payments and investigating why claims are not being paid. The position requires a high level of detail and problem solving skills within tight deadlines.  

  • Verify completeness and accuracy of all claims before submission, ensure proper benefits are being applied
  • Submit claims to dental and medical insurance companies; electronically or by mail
  • Follow up on claims via phone or insurance websites
  • Promptly respond to insurance claim denials and submit appeals when necessary
  • Address issues that may prevent the timely payment of claims
  • Respond to inquiries from insurance companies and provider teams
  • Download/upload/review EOB’s (explanation of benefits) to patient files
  • Utilize customer service skills to answer phone calls, emails, and messages from internal customers



  • 40 hours per week
  • Monday through Thursday 8:30am-5:30pm & Friday 9:00am-3:00pm



  • HS Diploma or equivalent required
  • Experience with ICD-10, CPT and CDT coding preferred
  • Experience with CMS-1500/ADA claim forms preferred
  • Strong organizational skills
  • Ability to multi-tasks and prioritize within tight deadlines
  • Superior problem solving skills



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